FAQ

Where do you ship from?

  • I ship from the United Kingdom.

Do you ship to "___"?

  • I ship across the UK and to most EU countries, as long as Royal Mail and DPD allow me. I do not currently ship to the US due to tariffs.

  • If you want to inquire about a country not on the shipping list, please submit a contact form

My order is lost, what do I do?

  • Please contact your local post office first and turn to me if any additional info/action is needed from me. I understand how frustrating the situation is. However, I cannot take responsibility for nor control what happens once the package leaves my hands.

Will I have to pay customs?

  • Unfortunately, customs fees are out of my hands - you may have to pay these if you order from outside the UK.

If you have any additional questions or inquiries please contact me via email or the contact form, thank you ❤